Collector Item 101

SHIPPING

USPS First Class Mail (now also known as Ground Advantage) is FREE for all U.S. orders of $35.00 or more, and is $4.00 for orders of less than $35.00.

USPS First Class International Shipping is now available for $7.50 for orders of less than $99.00 and is FREE for orders of $99.00 or more.

UPS , FedEx and Priority services via USPS are available for an additional fee.

For China and India, and some other regions, we only use UPS, FedEX, or USPS Priority Express Mail International, due to better tracking and reliability of delivery.

Let us know if you have questions regarding shipping - we are here to help.

We will NOT use private shippers, freight forwarders or other private carriers to ship orders.

Note: if your order's shipping cost is less than we've charged you, we will credit you back for the difference, via your payment method.

UPON RECEIPT

Sometimes shipments take longer than we'd like for arrival at their destination. Please allow adequate time for arrival and use tracking information as available. Need more help? Email us at help@ritaokrent.com and we will do everything possible to help you locate your parcel. 

At the Rita Okrent Collection, we want you to be completely satisfied with your purchase. Items purchased from the RitaOkrent.com website in sale-able condition can be returned for a full refund - please contact us within 30 days of receipt or 45 days of purchase to indicate that you will be returning your purchase (via email at help@ritaokrent.com or ritaokrent@gmail.com). Customer is responsible for return shipping and insurance to the Rita Okrent Collection. Please ship your purchase back to us as soon as possible in order to expedite your refund. Your refund will be processed immediately upon return receipt of your purchase.

Please ship your purchases back to:

Rita Okrent Collection
1585 Hillsmont Drive
El Cajon, California 92020
USA