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Shipping and Returns

Shipping

USPS First Class shipping is FREE for ALL orders of $99.00 and over. We ship for a flat rate domestically and internationally via the U.S. Postal Service (USPS). We recommend that customers consider upgrading their First Class International shipping to Registered First Class International (available as an add-on in the cart for $14.00 additional) as USPS Registered mail provides exceptional tracking at a reasonable price. We would hate for your treasures to get lost! We also provide options for Priority Mail and Priority Express Mail via USPS. Let us know if you have questions regarding shipping - we are happy to help.

We can also arrange to ship your order via another method (FedEX, UPS).  Please contact us via email or a note on your order if you have any questions regarding shipping, or to arrange shipment via FedEX or UPS. We will not use private shippers, freight forwarders or other private carriers to ship orders. 

Note: if your order's shipping cost is less than we've charged you, we will credit you back for the difference via your payment method.

 

Returns

At the Rita Okrent Collection, we want you to be completely satisfied with your purchase. Items purchased from RitaOkrent.com in saleable condition are accepted for credit, refund or exchange within 30 days of receipt and 45 days of purchase. Please email us to let us know to expect your return. Customers are responsible for return shipping costs to the Rita Okrent Collection. Also, please contact us immediately in case of damage during shipping. We will do everything we can to help you locate your package via USPS (or other shipper) tracking information.  The Rita Okrent Collection is not responsible for lost items that are shipped via shipping methods that do not provide tracking. 

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